NetBet Casino Terms and Conditions

At NetBet Casino, we want every player to enjoy a safe, transparent, and fair gaming experience. These Terms and Conditions govern your use of our platform, including all games, promotions, and services we offer. By registering an account or using any part of our website at netbet.it, you agree to be fully bound by the rules set out below. Please read this document carefully before proceeding. If you do not accept these terms, we kindly ask that you refrain from using our services.

1. About Us

NetBet Casino is operated by BPG S.R.L., a company incorporated in Italy with registered offices at Via Arenula 16, 00186 Rome, Italy (P.IVA 09258311001). NetBet is a registered trademark of BPG S.R.L. We hold a valid ADM (Agenzia delle Dogane e dei Monopoli) concession under License No. 16021, which authorises us to offer online gaming services exclusively within the Italian market. Our platform has been active since 2001 under the NetBet brand, and we have been operating under ADM regulation in Italy since 2008.

2. Eligibility and Account Registration

To access and use our services at NetBet Casino, you must meet the following requirements:

• You must be at least 18 years of age
• You must be a resident of Italy, as we operate exclusively for the Italian market
• You must register only one account — multiple accounts per person, IP address, or household are strictly prohibited
• You must provide accurate and up-to-date personal information during registration
• You must not be listed on any self-exclusion or restricted player registry

At NetBet Casino, we reserve the right to request identity verification documents at any time. If you do not submit the required documentation within 30 days of our request, we may suspend your gaming account. During any suspension period, you will be unable to make withdrawals or deposits exceeding €2,000 in total.

3. Deposits and Withdrawals

3.1 Deposit Rules

Our NetBet Casino platform accepts deposits exclusively in EUR. The minimum deposit amount is €10, and the maximum deposit limit for unverified accounts is €2,000. We support a range of payment methods for deposits, including:

• Mastercard and Visa credit cards
• Postepay and Postepay Evolution prepaid cards
• PayPal, Skrill, Neteller
• Paysafecard, Revolut, and Receipt OK

3.2 Withdrawal Rules

At NetBet Casino, we process withdrawal requests using the same methods available for deposits, excluding Paysafecard and Receipt OK. The minimum withdrawable amount is €10. Once a withdrawal request is submitted, our team typically processes it within 72 hours. Full cashout to your chosen payment method may take an additional 3–5 business days depending on your provider. We encourage players to complete identity verification promptly to avoid any delays in processing.

4. Bonuses and Promotions

Our NetBet Casino bonus offers are designed to reward both new and existing players. All bonuses are subject to specific terms, wagering requirements, and validity periods. By claiming any promotion, you agree to the conditions attached to it.

4.1 Welcome Bonus

We offer new players a Casino Welcome Bonus of up to €2,000 cashback on selected Play'n GO games. To qualify, your initial deposit must be made within 7 days of registration. Please note that deposits made via Skrill, PayPal, Neteller, or OnShop are excluded from this offer. The bonus is distributed as 4 weekly cashback instalments of up to €500 each, covering net losses on eligible slots such as Book of Dead, Moon Princess 100, Reactoonz, Rise of Olympus 100, and others. The minimum net loss required per week is €10, with a minimum bonus award of €5. Bonus funds are credited as a Fun Bonus and must be wagered 35x within 3 days to be converted to real money.

4.2 No Deposit Welcome Offer

At NetBet Casino, we also offer a Welcome Without Deposit bonus — new players who register using SPID authentication receive 200 free spins without needing to make any initial deposit. This is our way of welcoming you to the NetBet online casino experience from the very first moment.

4.3 Other Promotions

Our ongoing promotions at NetBet Casino include:

• Live Casino Welcome Bonus — up to €100 cashback on Money Time games
• Live Casino Weekend Cashback — up to €300 every weekend on live games
• Happy Hour Slot — up to €100 bonus per day during eligible hours
• Sports Welcome Bonus — 100% match up to €1,000 on your first sports deposit
• Multiple Bonus — up to 400% on qualifying multiples
• Virtual Cashback — up to €200 in bonuses on virtual sports and games
• Download-App Bonus — 50 free spins for downloading our NetBet Casino app

All bonus offers are limited to one per person, household, IP address, or account. We reserve the right to modify, suspend, or withdraw any promotion at our discretion.

5. Games and Platform

Our NetBet Casino library features over 3,000 slots, 120+ live casino games, and 2,000+ mobile-optimised titles. We partner with leading software providers including Pragmatic Play, Play'n GO, NetEnt, Hacksaw Gaming, Big Time Gaming, ELK Studios, Greentube, Endorphina, Games Global, and many more. Our live casino is powered by industry leaders including Playtech and Evolution, providing an authentic dealer experience. New titles are added to the NetBet platform on a weekly basis.

Our platform is fully accessible via desktop and mobile browsers — no download is required to enjoy our games. However, players who choose to download our NetBet Casino app can benefit from an exclusive 50 free spins promotion.

6. Responsible Gaming

At NetBet Casino, we are deeply committed to promoting responsible gaming. We provide a range of tools to help you manage your activity, including deposit limits, session reminders, and self-exclusion options. We encourage all players to gamble responsibly and seek help if they feel their gaming is becoming problematic. Our platform is compliant with all ADM regulations concerning player protection and responsible gambling in Italy.

7. Customer Support

Our dedicated support team at NetBet Casino is available 24/7 via live chat (Assistenza) directly on the website. You can also reach us by email at info@netbet.it. All support services are provided in Italian, reflecting our exclusive focus on the Italian market.

8. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. When we make significant changes, we will notify registered players through appropriate channels. Your continued use of the NetBet Casino platform following such changes constitutes your acceptance of the updated terms. We recommend reviewing this document periodically to stay informed of any updates.

9. Governing Law

These Terms and Conditions are governed by the laws of the Republic of Italy. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the competent courts of Rome, Italy. Our operations are fully regulated under ADM Concession No. 16021, and we comply with all applicable Italian gaming legislation.

If you have any questions about these terms, please do not hesitate to contact us at info@netbet.it. We are always here to assist you and ensure your experience at NetBet Casino remains enjoyable and secure.